The ITIL guiding principles

Objective 2 of ITIL 4 Foundation, worth 15% of the exam.

Share of the exam
15%
Questions in a real sitting
roughly 6 of 40
Questions in this bank
18
Checked against their source
0

Not checked yet. None of the 18 questions here has been read against the cited source by a person.

18 questions are still a draft. Drafts are written from the published exam objectives and cite the clause they come from, but they are kept out of search results and out of mock exams until someone has verified them against that clause. They are here to be read and challenged, not to be trusted.

What this objective covers

The 18 questions written for this objective cite 1 ITIL 4 syllabus clause (2).

They break down as 18 single-answer questions.

Drafts awaiting checking

18 questions have been written for this objective but not yet checked against their source. They are listed by reference rather than by wording, and their pages are kept out of search results until someone has verified them.

Drill this objective

The trainer can run a practice set drawn from this objective alone, which is what the weight column above is for: revise the heavy objectives first.

Practise The ITIL guiding principles

The other objectives in ITIL 4 Foundation