ITIL 4 Foundation practice questions
120 original practice questions for ITIL 4 Foundation, written against the published exam objectives and organised by the same blueprint the real paper is built from. Every question carries an explanation for each option and a reference to the clause it comes from.
The exam itself
- Questions in one sitting
- 40
- Time allowed
- 60 minutes
- Pass mark
- 65% — 26 of 40 questions
- Questions in this bank
- 120
- Checked against their source
- 0
Not checked yet. None of the 120 questions here has been read against the cited source by a person.
120 questions are still a draft. Drafts are written from the published exam objectives and cite the clause they come from, but they are kept out of search results and out of mock exams until someone has verified them against that clause. They are here to be read and challenged, not to be trusted.
The blueprint, objective by objective
The weight column is the share of the real exam each objective accounts for. It is what decides how a mock exam here is composed, and it is the honest answer to "what should I revise first".
| Objective | Weight | Questions | Checked |
|---|---|---|---|
| 1. Key concepts of service management | 12.5% | 15 | 0 |
| 2. The ITIL guiding principles | 15% | 18 | 0 |
| 3. The four dimensions of service management | 5% | 6 | 0 |
| 4. The ITIL service value system | 2.5% | 3 | 0 |
| 5. The service value chain | 5% | 6 | 0 |
| 6. Purpose and key terms of 15 ITIL practices | 12.5% | 15 | 0 |
| 7. Seven ITIL practices in detail | 47.5% | 57 | 0 |
Practise it
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