Release, deployment, change, suppliers and events
Lesson 1 of 3 in objective 6. Purpose and key terms of 15 ITIL practices, part of ITIL 4 Foundation.
- Objective
- 6. Purpose and key terms of 15 ITIL practices
- Share of the exam
- 12.5% (the whole objective)
- Questions in this lesson
- 5
- Signed for by a person
- 0
Partly checked. None of the 5 questions here has been read against the cited source by a person. 5 questions have been checked against their cited clause by an automated pass — which is not the same thing, and is not a signature.
Only questions a person has signed for are used in mock exams here. That is the whole difference between the two kinds of checking above.
Questions in this lesson
- A practice is responsible for making new and changed services and features available for use. Which practice is described? machine-checked
- Which statement best describes the purpose of the deployment management practice? machine-checked
- An organization wants to increase how many of its product and service changes succeed, by making sure risk is properly assessed before work is authorized and by keeping an accurate schedule of authorized work. Which practice has this as its purpose? machine-checked
- An organization wants a practice that ensures its suppliers and their performance are managed appropriately, so that a seamless quality of products and services is provided. Which practice is this? machine-checked
- Which practice systematically observes services and service components, records and reports selected changes of state, and establishes the appropriate response to them? machine-checked
Drill this lesson
A lesson is one sitting: the trainer draws a short run from these questions alone and spaces the ones you get wrong.
Practise Release, deployment, change, suppliers and events
The rest of objective 6
- Release, deployment, change, suppliers and events — you are here
- Security, incidents, problems and requests
- Service desk, configuration, assets and relationships