A marketing director wants to know when a particular capability will arrive and asks the Scrum Master to set up a standing call with two Developers so she can "stay close to the build". Three other stakeholders have asked for something similar. Who in Scrum represents what these stakeholders need?
Professional Scrum Master I, objective 3. Managing products with agility medium
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The options
Not correct The Developers, since they are the ones who know what is being built and when it will be finished
Wrong. Developers own how the work gets done and adapt their plan each day, but what the product should do next, and for whom, is not a decision they represent.
Correct The Product Owner, who may represent the needs of many stakeholders in the Product Backlog
Correct. Scrum funnels many competing voices into one accountable view of value, and the place that view is expressed is the Product Backlog rather than a series of side conversations.
Not correct The Scrum Master, whose service to the organisation includes handling stakeholder communication
Wrong, and it is the tempting one because the Scrum Master genuinely does serve the organisation. What they do there is remove barriers and facilitate collaboration — they never speak for what stakeholders need, because that would put product decisions in the wrong accountability.
Not correct A stakeholder representative appointed by the organisation, who joins the Scrum Team as a fourth accountability
Wrong. Scrum defines exactly three accountabilities within the Scrum Team — Developers, Product Owner, Scrum Master — and adding a fourth splits ownership of value across two people.
Why
The mechanism is concentration: many stakeholders, one accountable representation of their needs, held in an artefact everyone can inspect. That is why a standing call with two Developers is not a small convenience but a second, invisible ordering of the work. Route the need to the Product Owner and it lands in the Product Backlog, where every other stakeholder can see it compete honestly with theirs.
Where this comes from
- Cited
- Scrum Guide section Product Owner
- What it says
- The Product Owner may represent the needs of many stakeholders in the Product Backlog.
Practise this
Reading one question is not practice. The trainer will draw a set from objective 3 and space the ones you get wrong.
Practise Professional Scrum Master I
More questions on this objective
- A portfolio manager has drawn up a spreadsheet ranking every requested feature by projected revenue and tells the Scrum Team to build them in that order. The Product Owner believes two of the top five items will not be used by the customers she has spoken to. Who is accountable for maximising the value of the product? machine-checked
- It is the last afternoon of the Sprint. Three of the eight selected items are coded and demonstrable on a laptop, but they have not been through the automated regression suite the Definition of Done requires. The Product Owner suggests showing them at tomorrow's Sprint Review anyway, marked as "pending test". What does Scrum say? machine-checked
- A new Scrum Master is asked by a director where in Scrum the organisation gets to see whether the last four weeks of work were worth anything, and what should change as a result. Which event is she describing? machine-checked
- A Scrum Team spent a Sprint building a bulk-import feature. It meets the Definition of Done, it is usable, and it was released on day nine. At the Sprint Review the stakeholders explain that since the Sprint began their largest customer has moved to a different data format, and nobody will use the feature. What does Scrum say about this Sprint, and what happens now? machine-checked
- A delivery manager introduces a quarterly target: every Scrum Team must raise its velocity by fifteen per cent, and team performance reviews will cite the number. Within two Sprints the team's story point totals have risen and no more working software is reaching users than before. What is the most accurate statement about this measure? machine-checked
- A Scrum Team is agreeing what it will actually put in front of stakeholders at the end of each Sprint. Which TWO of the following statements about the Increment are true in Scrum? machine-checked