A portfolio manager has drawn up a spreadsheet ranking every requested feature by projected revenue and tells the Scrum Team to build them in that order. The Product Owner believes two of the top five items will not be used by the customers she has spoken to. Who is accountable for maximising the value of the product?

Professional Scrum Master I, objective 3. Managing products with agility medium

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The options

Not correct The portfolio manager, because value is a commercial judgement and the manager holds the budget

Wrong, and it is the arrangement most organisations actually run. Holding the budget is not the same as holding the accountability; Scrum names one person for maximising product value and it is not a funding role.

Not correct The Developers, since they are closest to the work and know what can realistically be built

Wrong. The Developers decide how much they can take on and how it gets built, but what is worth building next is not their call.

Correct The Product Owner, who is accountable for maximising the value of the product resulting from the work of the Scrum Team

Correct. The accountability is stated for one person, and the spreadsheet is an input to her decision rather than a replacement for it — she is free to use it, argue with it, or set it aside.

Not correct The Scrum Master, who should protect the team from the manager and decide the order

Wrong. A Scrum Master helps the organisation understand why ordering sits with the Product Owner and may coach both parties through the conversation, but never takes the decision over.

Why

Value in Scrum is not a committee outcome — it is an accountability, and accountabilities are held by one named person so there is always someone to ask. The Product Owner may be handed forecasts, models and revenue rankings by anyone, and how she reaches her decision may vary widely across organisations. What does not vary is who answers for the result. In the exam room, a question about who decides what is valuable has exactly one answer whatever the org chart says.

Where this comes from

Cited
Scrum Guide section Product Owner
What it says
The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team.

Practise this

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Practise Professional Scrum Master I

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