Which statement about the authorisation of a standard change is correct?
ITIL 4 Foundation, objective 7. Seven ITIL practices in detail medium
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The options
Not correct A change advisory board must review and approve each occurrence before it is implemented
Wrong. Routing every occurrence through a board is precisely what the pre-authorised category avoids; a board reviewing repetitive low-risk work adds delay without adding control.
Correct Authorisation is granted in advance to the documented procedure itself, so no separate approval is needed when it is carried out
Correct. The authorisation attaches to the pre-approved procedure, which is why standard changes can be triggered and completed without a per-occurrence decision.
Not correct No risk assessment is ever performed for a standard change
Wrong. Risk was assessed — just once, when the procedure was created and approved. 'Pre-authorised' means the assessment happened earlier, not that it never happened.
Not correct Authorisation is granted after implementation, once the outcome is known
Wrong. Retrospective authorisation is not how standard changes work. Even emergency changes, which are the most compressed, are authorised before implementation by an expedited route.
Why
'Pre-authorised' is the defining property of a standard change: the assessment and the authorisation decision were made once, for the procedure, and every conforming instance inherits them. That is different from saying no assessment happened, and different from a board approving each occurrence.
Where this comes from
- Cited
- ITIL 4 syllabus clause 7
- What it says
- Standard changes are pre-authorised; the risk assessment is carried out once when the procedure is created.
Practise this
Reading one question is not practice. The trainer will draw a set from objective 7 and space the ones you get wrong.