The Scrum Team and its accountabilities
One team, three accountabilities and no hierarchy inside it: what the Product Owner decides, what the Developers decide, what a Scrum Master does instead of managing anybody, and what Scrum does when a team grows too large.
Lesson 3 of 9 in objective 1. Understanding and applying the Scrum framework, part of Professional Scrum Master I.
One team, and nothing inside it
A Scrum Team is one team of people — a Product Owner, Developers and a Scrum Master — with no sub-teams and no hierarchies inside it. It is cross-functional, meaning it holds every skill needed to create value each Sprint, and self-managing, meaning it decides internally who does what, when and how. Typically it is ten people or fewer, and that figure is guidance about staying nimble rather than a limit anybody enforces.
That structure answers a whole family of questions before they are asked. Appointing a team lead inside the Scrum Team to coordinate eighteen people is wrong because it reintroduces exactly the layer the framework removed in order to make self-management possible. A separate testing group, an architecture authority that signs designs off, and a component team are the same wrong answer with different job titles.
When a team genuinely has outgrown itself — eighteen people, a Daily Scrum that always overruns, nobody holding a complete picture — Scrum does not add structure inside it. It reorganises into several cohesive Scrum Teams, and those teams share the same Product Goal, the same Product Backlog and the same Product Owner. The sharing is the tested half: giving each new team its own backlog is the split that feels most natural and does the most damage, because two orderings of value for one product means nobody can answer what the product should do next.
The Product Owner is one person, and that is load-bearing
The Product Owner is accountable for maximising the value of the product, and the work that accountability shows up as is all about the Product Backlog: developing and explicitly communicating the Product Goal, creating and clearly communicating the items, ordering them, and making sure the backlog is transparent, visible and understood. All of that work may be shared out — and the Guide closes the door the exam likes to open in the same breath: "The Product Owner may do the above work or may delegate the responsibility to others. Regardless, the Product Owner remains accountable."
The Product Owner is one person rather than a committee, which is what keeps the ordering answerable to anyone who asks about it. It is also why the legitimate route for a stakeholder who dislikes where their request sits is persuasion: they can try to convince the Product Owner, and that is the entire mechanism. A senior stakeholder walking up to two Developers mid-Sprint and asking them to slot something into the next Sprint is not using it.
The requirement candidates most often see inverted runs the other way round. For a Product Owner to succeed, the whole organisation has to respect their decisions — that is stated as an obligation on the organisation, not a courtesy from it. Seniority does not settle an ordering dispute, and an option in which the Scrum Team defers to the hierarchy has the obligation pointing backwards.
The Developers own how, and their own quality bar
Scrum states a short list the Developers are always accountable for, whatever the domain of work: creating the Sprint Backlog as the plan for the Sprint, instilling quality by adhering to the Definition of Done, adapting their plan each day toward the Sprint Goal, and holding each other accountable as professionals. Every entry is about how they govern their own work.
That shape is the fastest way to answer a question about the list, including one that offers an entry nobody memorised. Anything on it concerns the plan, the quality bar, the daily adjustment or the team's own conduct. Anything about what the product should do next — ordering the backlog, deciding what is most valuable, choosing whether something is released — belongs to the Product Owner, and an option that hands one of those to the Developers is testing this boundary rather than the list.
A Scrum Master serves three parties and manages none
The Scrum Master is accountable for establishing Scrum and for the Scrum Team's effectiveness, and the service is spelled out as three lists: to the Scrum Team, to the Product Owner and to the organisation. The third is the one candidates forget and the one scenarios are built from — leading, training and coaching the organisation in its adoption, helping employees and stakeholders enact an empirical approach to complex work, and removing barriers between stakeholders and Scrum Teams.
Nothing on any of the three lists is managing people, allocating work or reporting on individuals. So when a department head asks for a weekly report of which Developer completed which task and wants the Scrum Master to chase whoever is behind, neither complying nor simply refusing is the answer. The request almost always hides a real need for predictability, and Scrum answers that need with a Done Increment every Sprint. Teaching that is the accountability; supplying the report is its opposite, and having the Developers write the report themselves changes nothing — the problem is individual accountability for tasks inside a team Scrum makes accountable together.
Note also what a Scrum Master does not get authority over. They ensure the events happen, are productive and stay inside their timebox. They do not decide what the product does next, they cannot cancel a Sprint, and they have no approval role over how a Product Owner chooses to organise their own work.
Worth carrying in
- Scrum Team
- One team, no sub-teams, no hierarchies. Cross-functional and self-managing, typically ten people or fewer.
- Product Owner
- One person accountable for the value of the product and for the Product Backlog. Not a committee.
- Developers
- Whoever creates any aspect of a usable Increment each Sprint. Own the plan, the sizing and the quality bar.
- Scrum Master
- Accountable for establishing Scrum and for the effectiveness of the team. Serves the team, the Product Owner and the organisation.
- Cross-functional
- The team holds every skill needed to create value in a Sprint, without handing work to another group.
- Self-managing
- The team internally decides who does what, when and how. Not a maturity level to be granted.
- Delegation
- The work may move to somebody else. The accountability does not move with it.
What the exam does with this
- Delegate the work, never the accountability. A business analyst may write and propose the order of every item; the Product Owner still answers when the ordering is challenged.
- Stakeholders change the Product Backlog by convincing the Product Owner. Seniority, funding and job title are the same wrong answer three ways.
- The Scrum Master is accountable for the team's effectiveness — discharged by enabling the team to improve its own practices, not by supervising individuals or taking over its decisions.
- Too big means more teams, not more structure. One product keeps one Product Backlog, one Product Owner and one Product Goal however many teams work on it.
- Splitting the Product Backlog per team is the most plausible wrong answer in any scaling question, and it is wrong every time.
- Objective
- 1. Understanding and applying the Scrum framework
- Share of the exam
- 33.33% (the whole objective)
- Questions in this lesson
- 5
- Signed for by a person
- 0
Partly checked. None of the 5 questions here has been read against the cited source by a person. 5 questions have been checked against their cited clause by an automated pass — which is not the same thing, and is not a signature.
Only questions a person has signed for are used in mock exams here. That is the whole difference between the two kinds of checking above.
Questions in this lesson
- One product is being built by a single Scrum Team of eighteen people. Communication is slow, the Daily Scrum routinely overruns, and nobody has a complete picture of what is in flight. What does Scrum suggest? machine-checked
- A senior stakeholder is unhappy that their request sits near the bottom of the Product Backlog. During the Sprint they approach two Developers directly and ask them to "just slot it into the next Sprint". What is the correct position in Scrum? machine-checked
- A Product Owner is stretched thin and asks a business analyst to write most of the Product Backlog items and to propose their order each week. Is that permitted, and who answers when the ordering is challenged? machine-checked
- A department head asks the Scrum Master for a weekly report showing which Developer completed which task, and asks them to chase anyone who is behind. How should the Scrum Master handle the request? machine-checked
- Scrum states a short list of things the Developers are always accountable for, whatever the domain of work. Which THREE of these are on it? machine-checked
Drill this lesson
A lesson is one sitting: the trainer draws a short run from these questions alone and spaces the ones you get wrong.
Practise The Scrum Team and its accountabilities
The rest of objective 1
- Empiricism and the three pillars
- The Scrum values
- The Scrum Team and its accountabilities — you are here
- The Sprint and Sprint Planning
- The Daily Scrum and the Sprint Review
- The Sprint Retrospective and cancelling a Sprint
- The Product Backlog and the Product Goal
- The Sprint Backlog and the Increment
- The Definition of Done