A director hears that the Sprint Retrospective is where problems get discussed and asks the Scrum Master for a standing invitation, promising to "just listen". Two Developers privately say they will stop raising things if she is in the room. What should the Scrum Master do?

Professional Scrum Master I, objective 2. Developing people and teams medium

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The options

Not correct Invite her, since transparency is a Scrum pillar and the team should have nothing to hide

Wrong, and it is the trap dressed as a principle. Transparency in Scrum is about the artefacts and progress being visible, not about opening every event to every observer; the two Developers have already told you what it would cost.

Not correct Invite her for the first half and ask her to leave before improvements are agreed

Wrong. Splitting the event does not fix it — the half she attends is the half where problems are named, which is exactly the part the Developers said they would go quiet in.

Not correct Hold the Retrospective as normal and send her the list of improvements afterwards

Wrong. Reporting the team's improvement decisions upward as a deliverable turns the Retrospective into a source of management information, which changes what the team is willing to write down.

Correct Explain that the Retrospective is the Scrum Team's own inspection of how the last Sprint went, and offer her the Sprint Review instead, where stakeholders belong

Correct. The Retrospective inspects individuals, interactions, processes, tools and the Definition of Done — the team's own working. Stakeholder collaboration has an event of its own, and pointing her to it answers her real interest without costing the team its candour.

Why

Each Scrum event has a defined set of people because each has a defined purpose. The Sprint Review is where the Scrum Team and key stakeholders collaborate on what to do next; the Retrospective is where the Scrum Team looks at itself. A Scrum Master who cannot say no to a well-meaning invitation is not protecting the event, and the answer that costs nothing is usually to route the person to the event that was built for their question.

Where this comes from

Cited
Scrum Guide section Sprint Retrospective
What it says
The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done.

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